Welcome to We Are Wandering! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to these Terms. If you do not agree, please refrain from using our services.

1. General Information

• Company Name: We Are Wandering
• Website: www.wearewandering.co.uk
• Contact: hello@wearewandering.co.uk

2. Orders and Payments

• All orders are subject to product availability. If an item is unavailable, we will notify you and provide options for substitution, delay, or cancellation.
• Prices are listed in GBP and include applicable taxes, which will be detailed at checkout.
• Accepted payment methods include credit/debit cards and PayPal. Full payment is required at the time of purchase.

3. Shipping and Delivery

• We offer shipping to mainland UK. Shipping costs and delivery timelines vary and will be calculated during checkout.
• Estimated delivery times are provided as guidelines and may vary due to unforeseen circumstances such as weather or customs delays.
• Customers are responsible for ensuring accurate delivery details. We are not liable for orders shipped to incorrect addresses.

4. Returns and Refunds

• At We Are Wandering, our commitment to a zero-waste policy means your item is made-to-order and doesn’t exist until you purchase it. As a result, we do not accept returns unless the item is defective. Please carefully review garment sizes before completing your purchase.

• Production begins immediately after you place your order, so we are unable to accommodate order cancellations.

• In the rare case that you receive a defective item, we will offer a replacement or a refund. Refunds will be processed within 7–14 business days upon receiving proof of the defect.

5. Product Information

• We strive to provide accurate descriptions and images of our products. However, variations in color or texture may occur due to screen settings or material characteristics.
• All product dimensions, sizes, and care instructions are listed as accurately as possible.

6. Intellectual Property

• All content on the We Are Wandering website, including text, images, logos, and designs, is owned by or licensed to We Are Wandering and is protected under copyright and intellectual property laws.
• You may not use, reproduce, or distribute our content without prior written permission.

7. Privacy Policy

• We value your privacy and handle your data in accordance with our Privacy Policy, available at https://www.wearewandering.co.uk/privacy-policy/

8. Limitation of Liability

• We Are Wandering is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the value of the purchased product, except as required by law.

9. Changes to Terms

• We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated Terms.

10. Contact Us

For any questions or concerns about these Terms, please contact us at:
Email: hello@wearewandering.co.uk

Thank you for shopping with We Are Wandering!

Your support means the world to us, and we’re here to make your experience as smooth as possible.